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Meet Sanas at Shoptalk

Nearly 90% of customers say customer experience matters as much as a brand's products. At Shoptalk 2026, Sanas is meeting retailers focused on faster service, clear conversations, and stronger customer loyalty. Join the Fortune 500 companies using Sanas to deliver faster, more confident customer interactions across every channel.

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Sanas at Shoptalk Spring 2026

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Speech AI for Retail

Retail depends on fast, accurate communication. But accents, language differences, background noise, and poor audio quality still create friction in customer interactions.

Sanas removes these barriers in real time, helping retail teams ensure every conversation is easy to understand for both customers and agents.

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Built for High-Volume Customer Conversations

Sanas is designed for high-volume environments, preserving the authenticity of each speaker’s voice while improving clarity in real time. With Accent Translation, global teams can be clearly understood by customers without changing their identity; Language Translation enables real-time communication across languages for international support operations; and Speech Enhancement improves audio quality and removes distractions from busy contact centers and remote work environments.

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Powering Retail Conversations

Retail teams use Sanas across customer support centers to ensure agents are clearly understood in every interaction, across global CX operations to support distributed teams working across regions and languages, and within store and operations support teams to improve communication between stores, support staff, and operations centers.

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CX Case Study: Delivering Improved CSAT & AHT

Global Food Delivery Platform Boosts CSAT & Efficiency with Sanas Accent Translation

Read Case Study
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Shoptalk Spring 2026 FAQs

What is Shoptalk?

Shoptalk 2026 is the retail industry's premier event, bringing together thousands of innovators to explore the next frontier of AI for retail. It is where global brands discover the retail CX technology and retail customer service AI needed to transform the shopper journey.

Where is Shoptalk hosted?

Shoptalk 2026 is hosted at the Mandalay Bay in Las Vegas, serving as the central hub for the latest in retail contact center technology and AI customer support retail.

Where can I meet Sanas at Shoptalk?

Meet with Sanas at our dedicated meeting space — MR7 — to learn more about the world's first real-time voice AI for customer experience. Book a meeting to see how we empower global retail support teams to communicate without boundaries.

What is the Sanas Speech AI Platform?

The Sanas Speech AI platform is the world’s first real-time speech understanding solution designed to clarify, enhance, and amplify every human voice. Built specifically to work within the retail contact center technology space, our platform uses patented technology to transform how global retail support teams communicate.

At the core of the Sanas Speech AI Platform for customer experience are several key offerings:

  • Accent Translation: Sanas modulates accents in real-time while preserving unique voices and emotions to ensure every customer support interaction feels natural and authentic.
  • Noise Cancellation: Our platform ensures speech is understood perfectly even in noisy environments, delivering crystal-clear conversations for retail customer service teams.
  • Language Translation: We provide real-time translation capabilities that help top brands remove friction from their customer interactions.
  • Speech Enhancement: We clarify and refine call sounds to ensure voices are heard and understood by any listener.
  • Speech Intelligence: Sanas integrates seamlessly into foundational retail CX technology to streamline call summaries and raise actions with the clarity and accuracy needed to drive measurable ROI, reduced handle time and improved CSAT scores.
Why meet Sanas at Shoptalk?

Meet Sanas to learn how to remove friction from your customer interactions. At Shoptalk, we’re sharing how real-time language translation, accent translation, and speech enhancement are helping top brands improve overall experiences and transform their global CX strategy.

Why global brands are talking about Speech AI at Shoptalk

Retailers manage billions of messages annually with customers. Even highly trained agents face communication barriers that cost brands millions. To solve this, leading retailers rely on the Sanas Speech AI platform to:

  • Reduce AHT & Improve Resolutions: Achieve ROI from day one by lowering average handle times and improving first-call resolutions.
  • Support Global CX Teams: Enable your global retail support teams to hire based on talent, not accent, allowing for uncapped scale and rapid rollout.
  • Drive Loyalty: Deliver clearer conversations that lead to improved customer satisfaction, higher CSAT scores, and long-term brand loyalty.
  • Enhance Clarity: Ensure every word is delivered perfectly, even in noisy environments, through advanced noise cancellation and accent translation.